David Jones Ticketing
Since its inception in 2018, the David Jones ticketing portal has revolutionised the way both stores and merchandise teams’ access and create tickets. In October 2021, Dashing X designed and built a new and improved version of their ticketing portal. We re-vamped the portal’s interface and home page, making it more streamline and user-friendly but still maintaining the same functionality so users can continue to create and search for tickets effortlessly. Furthermore, with the use of more automation technology, tickets can now be uploaded conveniently.
The process for downloading the tickets was refined to create fewer steps for the user. The upgraded management system was also upgraded, allowing the head office to bulk edit and update tickets in a single integrated platform. The simplification of the multi-level approval process enables the head office to have full control when reviewing and permitting the download of tickets for all stores. We also advanced the technology of the operating platform, making the portal more stable and agile for users while eliminating the chance for errors.
